To enhance the management and security of your account, we recommend you to check your account's Login History regularly. This can help you promptly detect and address any unauthorized access by malicious third parties.
Steps to Follow if You Encounter Unknown Login Activities:
If you notice login activities from unknown devices in your Login History, it is likely that your account has been compromised. Please follow these steps immediately to prevent further unauthorized access:
1. Change Your Platform Account Password Then Logout Unknown Platform Account devices
Log into the platform account your game account is linked to (such as Facebook, Gmail, VK, etc.) and change or reset your platform account password. Then remember to logout your platform accounts' login status in other unknown devices.
2. Re-login to Your Game Account
After ensuring you can log into your linked platform account with the new password, log into the game account again.
3. Log Out from All Devices
Tap on Settings, open the Login History page, and click on the Log Out from All button, then confirm.
4. Re-login Verification
After completing step three, you will be redirected to the login page. At this point, both you and the potential hacker will be required to log in again using the platform account to access the game. Given that you've changed your platform account's password in step one, the hacker should theoretically be unable to access your account again.
5. Monitor Login History
Log into your game account through the linked platform as usual and monitor the login history daily. As long as the Last Login time of the unknown device doesn't update anymore, then congratulations! You have successfully protected your account!
By following these steps, you can enhance the security of your account and safeguard it against unauthorized access.